Legal & Compliance

Company Policy

Our terms of service and data privacy commitments — transparent, fair, and built to protect you.

Terms & Conditions

SURIC Electricals Contractors LTD — governing the use of our website and services

Effective Date: January 2024

These Terms & Conditions govern the use of our website and services. By accessing our website or engaging our services, you agree to comply with these terms.

1 Use of Our Services

SURIC Electricals Contractors LTD provides electrical installation, solar systems, maintenance, inspection, and related services.

All services are subject to agreement, quotation, and approval before work begins.

2 Quotations and Payments

All quotations are valid for a limited period as indicated in the quotation document.
Prices may vary depending on site conditions or additional requirements.
Payment terms will be agreed before project commencement.
Work may be suspended if payments are not made as agreed.

3 Client Responsibilities

Clients are responsible for:

Providing accurate project information.
Ensuring site access for technicians.
Supplying necessary approvals or permissions where required.
Providing correct identification details (ID, KRA PIN where applicable for certification and compliance).

4 Project Execution

All projects are carried out by qualified technicians and supervisors.
Work schedules may change due to weather, logistics, or technical conditions.
We aim to deliver services within agreed timelines, but delays may occur due to unforeseen circumstances.

5 Completion Certificates

Completion certificates are issued after:

Successful completion of the project.
Final inspection and verification.
Confirmation of compliance with required standards.

Note: Client identification details (such as ID and KRA PIN) may be used for official documentation purposes.

6 Warranty and Liability

We provide warranty on selected installations as agreed per project.
We are not liable for damages caused by misuse, unauthorized modifications, or external electrical faults.
Liability is limited to the scope of work agreed in the contract.

7 Intellectual Property

All website content, designs, logos, and materials remain the property of SURIC Electricals Contractors LTD unless otherwise agreed in writing.

8 Termination of Services

We reserve the right to terminate or suspend services if:

Terms are violated.
Payment agreements are not honored.
Unsafe working conditions are identified.

9 Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your data. View our Data Privacy Statement →

10 Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.

Agreement: By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Questions about our Terms?

Get in touch — we're happy to explain any of the above.

Data Privacy Statement

SURIC Electricals Contractors LTD — how we collect, use, and protect your personal information

Effective Date: January 2024

At SURIC Electricals Contractors LTD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner.

Information We Collect

We may collect the following information when you interact with our website or services:

Name and contact details (phone number, email address).
Project or service inquiry details.
Location information related to service requests.
National Identification Number (ID).
KRA PIN.
Any other information you voluntarily provide through forms, communication, or project requirements.

How We Use Your Information

Your information is used strictly for business and professional purposes, including:

Responding to inquiries and providing quotations.
Delivering electrical and solar installation services.
Scheduling site visits and project execution.
Issuing completion certificates and project documentation.
Identity verification for contractual and compliance purposes.
Internal record keeping and project management.

Data Protection

We take appropriate technical and organizational measures to protect your data against:

Unauthorized access.
Loss, misuse, or alteration.
Disclosure to unauthorized third parties.

Important: All sensitive information such as ID and KRA PIN is handled with strict confidentiality and used only for official project requirements.

Information Sharing

We do not sell, rent, or trade your personal information. Your data may only be shared when:

Required by law or government authorities.
Necessary to complete your requested service, under strict confidentiality agreements.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose it was collected for, or as required by applicable laws.

Your Rights

You have the right to:

Request access to your personal data.
Request correction of inaccurate information.
Request deletion of your data (where applicable).
Withdraw consent for communication at any time.

Note: By using our website or submitting your details through our forms, you agree to this Privacy Policy.